Friday, February 04, 2011

Walk like an Egyptian

That could well be the anthem of change for a world that seems to be standing on its head. The Egyptian chant for change is a million-voice din that is begging to be heard above the din. Hosni Mubarak, the current Public Enemy No. 1, represents a malady that has overtaken our world today - a complete breakdown in listening. At every level and in every available space and forum, everyone is talking. Who's listening? It's not just in political systems; in institutions, in communities, even in families, listening is dead (long live listening). We hear but we don't listen. The highest form of respect you can afford to a fellowman is to listen. So the opposite is equally true. Sadly, today's leaders - and not just political leaders - listen only to themselves. Nothing can be more dangerous to institutions and societies than a leader who begins to believe that he is a leader by right and not by sanction. Leaders need the sanction of the people they lead, to exist. The Father of Taosim, Lao Tzu said "To lead the people, walk behind them." Leading from the front is fine, but sometimes you need to look back to check if anyone is following.

It's not just in "repressive regimes" that leaders stifle all voices but their own. This phenomenon is rampant in so-called democratic institutions. Indian institutions are peopled by feudal mindsets that demand obedience with a sense of entitlement rather than seek validation through enrollment. This refusal to listen has become accepted norm not just in politics but even in industry. There is one difference though - in industry, institutional heads simply want the job done without debate or dissent; in politics, leaders simply want the job NOT done without debate or dissent. How many Indian ministers, bureaucrats, even ordinary clerks in government offices will listen and consider carefully a dissenting viewpoint? In many institutions, the only value of an individual's existence is in relation to how much he/she can nod in agreement to a megalomaniac's mood swings. How many educational institutions allow their wards to dissent and still be respected? For that matter, how many workplaces allow healthy dissent? Institutional heads are very blase about the brazen erosion of respect for people (without whom the institution wouldn't exist) while they spend time preaching to the choir about democratic values. All of these "leaders" are creating pockets of disgruntled citizens - in places of learning, in places of work, in places of worship. Wherever dialogue is absent and dissension is discouraged, the seeds of revolution will take root. Institutions face exodus of good talent; administrative machineries stagnate and begin to rot from within because they house unhappy apathetic people who don't listen to citizens because no one listens to them; religious institutions incubate extremist offshoots; educational centers produce rebels without a cause. One fine day, this simmering discontent boils over on to the streets searching the landscape for a representative around whose neck it can hang the albatross. For now, it's found Mr. Mubarak's neck.